The level of support varies based on your plan. If you can’t find what you’re looking for in the existing help articles, you can contact the Protonmail support team either by sending an email or filling in a form.
You can ask questions in the Gmail Help Community forums (Image credit: Google) Gmail has a help widget within its mailbox interface where you can search for answers, whereas Protonmail links you directly to the support section of its website. Protonmail and Gmail both have knowledge bases with articles covering a variety of different topics. If this type of searching is something you use extensively, then you need to consider whether having the extra security is worth more than the missing functionality. This makes the search feature in Protonmail far more limited than in Gmail. In Gmail, you can search old emails by subject line, sender, recipient, date, folder, or contents.ĭue to the encryption process, Protonmail doesn’t index your emails, which means you can’t search for anything in the contents. But while the encryption of your data is great for security, it’s not so good if you want to search for previous emails. As mentioned, Protonmail takes security very seriously. Protonmail comes up short of Gmail in another important area. The lack of a dedicated desktop app is offset by the fact that Protonmail’s web browser user interface is similar to many desktop apps. Protonmail and Gmail will work on all devices (Image credit: Google)
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